difference between administrative assistant and customer service representative

Identify and qualify credible business opportunities for the group sales team, draft client contracts, and facilitate VIP amenities. The difference between healthcare administrative work compared to other industries comes down to one thing: the skills you need. View Answer. In fact, they make a $4,419 higher salary per year. Theyre also known for soft skills such as Communication skills, Computer skills, and Customer-service skills. A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Top sales csr in the district Some companies combine the receptionist and administrative assistant roles into one. Saying please, thank you and other common courtesies are something were instructed to do from a young age. This career brings along a higher average salary when compared to a customer service administrative assistant annual salary. Some receptionist positions are very fast-paced, so the employee must learn how to use a complex phone system with multiple lines and non-stop incoming calls. Even after youre established in the workplace, make an effort to read up on the products or services your employer provides so youre equipped to answer client questions correctly and efficiently. A huge difference between the two is that a physically present administrative assistant is usually a full-time employee. Build a professional customer service administrative assistant resume in minutes. Receive cash, checks & credit card payments from various clients and client companies, post all payments to database. A good tip to remember is that your communication should reflect the nature of your audience, so in some relationships this may mean getting straight to the point and cutting out any small talk. Supervised invoice processing, purchase orders, expense reports and credits. Customer service administrators supervise people in performing customer service and relations. Thank you Mr Studer for writing an inspiring and positive book. She had worked as a medical research librarian for ten years before quitting in her late forties. Scheduling meetings and taking notes. . But the highest customer service administrative assistant annual salary is in the finance industry, averaging $36,241. Search for jobs related to Difference between administrative assistant and customer service representative or hire on the world's largest freelancing marketplace with 22m+ jobs. Copy to Clipboard. Taking inventory and ordering office supplies. This is in accordance with the Bureau of Labor Statistics. Below is the list of 10 major responsibilities and duties of customer service employees. Determine Medicaid requirements and eligibility. Create spreadsheets, research, taking forward with new clients, and many more. Authorized International Representative List. . Customer service administrators are known to earn similar educational levels when compared to office assistant and customer services. Answering phone calls in a professional manner and routing as . In general, administrative supports study at similar levels of education than customer service administrative assistants. HR Administrative Assistant job duties and responsibilities. Perhaps the hardest question to answer when deciding on a career as a customer service administrative assistant is "should I become a customer service administrative assistant?" Here are examples of responsibilities from real customer service administrative assistant resumes representing typical tasks they are likely to perform in their roles. Although their titles are often used interchangeably, secretaries and administrative assistants actually perform different jobs. Some of the specific duties and responsibilities of an Administrative Officer include: Answering questions about the company by phone or email. According to resumes we found, organizational skills can be used by a customer service administrative assistant in order to "expense reports, organizational chart updates and attendance of customer service reps.", Another trait important for fulfilling customer service administrative assistant duties is writing skills. Alternative titles for this role include medical secretary, medical assistant and patient care representative. Delivering outstanding customer service is at the centre of our success and 350 year history.and you could play a meaningful part in this. These EAs have experience in industries like finance or web development. Office managers may need to be more strategic in their . The three companies that hire the most prestigious, customer service administrative assistant, Learn More About Office Assistant And Customer Service Job Descriptions, Then choose from 10+ resume templates to create your, 4 Office Assistant And Customer Services Jobs, 2 Office Assistant And Customer Services Jobs, What an Associate Customer Service Representative Does, What a Customer Service Administrative Assistant Does, What a Customer Service Administrator Does, Associate Customer Service Representative, Customer Service Administrative Assistant, Associate Customer Service Representative Jobs Near Me, Customer Service Administrative Assistant Jobs Near Me, Customer Service Administrator Jobs Near Me, Customer Service And Billing Jobs Near Me. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors. Assist manager with development of PowerPoint presentations for prospective customers. The data included in this section may help you decide. . In carrying out their job, they function as the middlemen between customers and the company. We break down the percentage of Customer Service Administrative Assistants that have these skills listed on their resume here: Drafted correspondence letters, ensured data entry accuracy, verified application information, generated invoices, and updated policies. Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Whereas a office assistant and customer service is skilled in "customer service," "schedule appointments," "credit card payments," and "front end." Good answers might include "I like talking to people and finding out about their lives" or "I love the feeling of helping somebody solve a problem they're having.". Surprisingly, not every individual in the customer service industry has remembered this lessons from childhood. Our Organization . Restock merchandise on to the sales floor. . The fourth career we look at typically earns higher pay than office assistant and customer services. 541.601 (a) (2) ["An employee shall be exempt under section 13 (a) (1) of the Act if: . Provide support to accounting personnel with data entry into QuickBooks and document processing. With the prevalence of internet technology, the demand for virtual assistants has increased significantly. There are job opportunities for those interested in a career in marketing. The responsibilities of these positions can vary depending on the individual's experience and skills. ", Another trait important for fulfilling office assistant and customer service duties is computer skills. Employees answer a wide variety of questions from the public by interviewing the individual, investigating the situation and resolving the problem. They also manage inventories and request stock supplies, create expense reports, and update customer records in the database. The average salary in the industry is $36,241. According to BLS projections, Executive Administrative Assistant positions are expected to decline in number between 2016 and 2026, making these positions much more competitive. Get the latest updates on campus events, upcoming course dates, and promotions. Then choose from 12+ resume templates to create your customer service administrative assistant resume. Designed floorplans and file paperwork to meet company Customer service expert with years of extensive According to resumes from both customer service administrative assistants and service assistants, some of the skills necessary to complete the responsibilities of each role are similar. On the other hand, office assistants have more administrative duties. Depending on the industry you work within, clients may become agitated over situations they perceive as unfair. Post a Job on Zippia and take the best from over 7 million monthly job seekers. Cashier, customer service desk associate. Managed Boardroom: Maintenance, scheduling, meeting materials, videoconferences, WebEx and telephone conferences. Find Jobs. Additionally, customer service and billing maintains records of all transactions and reports to managers regularly. Full-Time. In fact, administrative supports salary difference is $3,951 higher than the salary of customer service administrative assistants per year. Working as an administrative coordinator involves successfully being abl So if you're looking for what truly separates the two careers, you've found it. Now that weve gone through the 8 essential Administrative Assistant Skill, your toolbox of. In fact, customer service administrative assistants salary difference is $2,336 higher than the salary of office assistant and customer services per year. Customer Service and Administrative Industries . Keep all assigned stations cleaned and stocked Some employers require you to be proficient with 10-key or type a certain number of words a minute in order to qualify for the job. Really, it is a manual for acheiving results, backed up by personal experience and successes. It is not difficult to be an administrator. Customer Service Representative Supervisor. A Customer Service Assistant who works at an IT helpdesk, for instance, may provide customers with technical assistance or may route calls to a technical services department. In this section, we take a look at the annual salaries of other professions. Interestingly enough, administrative staff earn the most pay in the professional industry, where they command an average salary of $73,642. As an administrative assistant, customer service skills revolve around internal clients, meaning fellow employees, managers and other colleagues. Your function. Unlike call center jobs, virtual assistant jobs allow you to handle a greater variety of related tasks. The difference is that they're 0.7% more likely to earn a Master's Degree more, and 0.2% less likely to graduate with a Doctoral Degree. The administrative staff profession generally makes a higher amount of money when compared to the average salary of customer service administrative assistants. In the manufacturing industry they make $35,314 and average about $35,311 in the technology industry. These skills include "data entry," "payroll," and "scheduling appointments. If you enjoy building relationships with customers and colleagues, and looking for genuine career opportunities then there's a here role for you. Performed credit investigations, pay-off clerk duties, and filled in as front desk receptionist. Performed general office tasks that included taking phone messages and assisted customers with purchase order information. One of the exciting prospects of a career as an Administrative Assistant is the range of industries you will have the opportunity to work within. This can be a handy administrative assistant skill to have. "data entry," "purchase orders," and "payroll" aren't the only skills we found customer service administrative assistants list on their resumes. Browse through our resume examples to identify the best way to word your resume. * Most candy bundle sales in one night There are businesses of all shapes and sizes in all sorts of industries! . Restock sales floor when items are running low on display. Next up, we have the customer service administrative assistant profession to look over. They type documents, send and forward emails and faxes, create memos, draft client invoices . Service desk associates are supervisors and play a major role in ensuring the front end is ran smoothly. 19. However, office assistant and customer services can earn anywhere from upwards of $25,000 to $37,000 a year. Returns & Exchanges Knowing our products inside and out so that you can . Administrative officers earn an average salary of $70,763 per year, while administrative assistants earn an average salary of $45,618 per year. Acknowledging and resolving customer complaints. ", As part of the office assistant and customer service description, you might find that one of the skills that might be helpful to the job is "patience." Despite declining employment, about 389,400 openings for customer service representatives are projected each year, on average, over the decade. The average salary for administrative assistants in the United States is $38,880. We also found this, In order for certain office assistant and customer service responsibilities to be completed, the job requires the skill "listening skills." On the other side of things, customer service administrative assistants receive higher paychecks in the finance industry where they earn an average of $36,241. Weve all heard the expression, a smile goes a long way but when you put this to practice you realize its an extremely valid point, and an essential administrative assistant skill. Customer Service Administrative Assistant, Sales Administrator/Administrative Assistant (Part-Time). Entry Level - Customer Service Assistant, Customer Success Intern, Trainee Technical Support, Customer Service Trainee; Here's a longer list of titles by each row of the pyramid with little more texture on each: Job Titles for Customer Service Leaders. Coordinated meetings inside and outside of the office, training classes, teleconferences and travel arrangements and processed employee's badges. Take customer care assistant for example. Here's an example of how customer service administrative assistants are able to utilize writing skills: "assisted in copy writing the catalog, filing, faxing, copying and overflow, adjusted inventory, performed data entry. Edited/Maintain the official Herzing program and course outlines on the Herzing SharePoint intranet site. Comprehensive understanding of customer service, principles and practices . The median hourly wage for customer service representatives was $17.75 in May 2021. An associate is a member of a workplace environment or a collaborative partner who works together to achieve a common goal. Office assistant and customer services tend to reach similar levels of education than customer service administrative assistants. Maintain an open line of communication as appropriate, especially regarding potential compliance, ethical and legal issues. While the salaries between these two careers can be different, they do share some of the same responsibilities. Browse through our resume examples to identify the best way to word your resume. In this excerpt that we gathered from a customer service administrative assistant resume, you'll understand why: "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." We used resumes from both professions to find that both use skills like "data entry," "payroll," and "front desk. Meanwhile, a administrative support might be skilled in areas such as "customer service," "phone calls," "patients," and "excellent organizational." They answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services. Communicating with customers through various channels. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. * Salary can be commensurate with qualifications and experience *Veterans' Preference AppliesEEO Statement The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services.Non-SmokingThe City of Delray Beach is a Non-Tobacco Workplace. If a client has a problem and youve suggested and implemented a solution, make sure you follow up with a phone call or an email to confirm the problem has been solved and the client is happy with the results. ", While "problem-solving skills" is listed last on this skills list, don't underestimate its importance to office assistant and customer service responsibilities. Assist customers with product knowledge and information. In addition to the difference in salary, there are some other key differences that are worth noting. Some of those differences include the skills required to complete responsibilities within each role. The minimum educational requirement for both . The job of a secretary is mainly the office job. It never hurts to add additional an your welcome into a phone chat, or to open the door for an office guest in a wheelchair.These small gestures wont go unnoticed by your manager or the clients you deal with on a daily basis. According to a customer service administrative assistant resume, "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Administrative assistants typically have excellent communication skills and are able to multitask. Whereas customer service and billing might include skills like "strong customer service," "patients," "billing issues," and "medicaid.". When you're ready to become a customer service administrative assistant, you might wonder which companies hire customer service administrative assistants. Could you help Lloyds Banking Group become the best bank for customers? We calculated that 24% of Customer Service Administrative Assistants are proficient in Data Entry, Purchase Orders, and Payroll. Compared to other jobs, office assistant and customer services have a growth rate described as "decline" at -2% between the years 2018 - 2028, according to the Bureau of Labor Statistics. Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems. These similarities include skills such as "purchase orders," "payroll," and "scheduling appointments," but they differ when it comes to other required skills. Typically, office assistant and customer services earn a $2,336 lower salary than customer service administrative assistants earn annually. Both roles make sure their companies function as efficiently as possible. In the agriculture industry they make $31,702 and average about $31,147 in the professional industry. The difference in salaries is . a person's belief that he/she can successfully learn the training program content. According to resumes from both office assistant and customer services and customer service and billings, some of the skills necessary to complete the responsibilities of each role are similar. While their salaries may differ, one common ground between office assistant and customer services and customer care assistants are a few of the skills required in each craft. Executive Administrative Assistants: Career Outlook . Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. Assisted office manager in managing client service representatives and support personnel. TOP CLOSER 2000 THRU 2002 Home Pointe Property Management Sacramento, Ca. The duties a Customer Service Assistant performs vary depending on their position and work environment. Less commonly earned degrees for office assistant and customer services include a health care administration degree or a general studies degree. Flexible programs that get you hired, with lifelong career support. The average resume of service assistants showed that they earn similar levels of education to customer service administrative assistants. Find a Job So much so that the likelihood of them earning a Master's Degree is 1.9% more. Utilized replenishment reports when replenishing the sales floor to ensure Company in-stock goals are maintained. You can be making cold calls one minute and setting up sales appointments the next. Call center manager. Need A Perfect Office Assistant And Customer Service Resume? On an average scale, these workers bring in higher salaries than office assistant and customer services. Assist customers. Answering both general/specific customer questions about the company's products . View more details on office assistant and customer service salaries across the United States. A member of a legislative or governing body who represents a constituency. Provide customer service and administrative duties including answering phones, scheduling appointments, routing stops, creating invoices, and maintaining records. Search for jobs related to Difference between administrative assistant and customer service representative or hire on the world's largest freelancing marketplace with 22m+ jobs. This can be as simple as finding out how a client spends their free time, or where theyre traveling to on their next family vacation. Dental . At Merriam-Webster, associate and assistant are defined as: associate noun \ -sa-tr: one that associates with others: a person who cooperates with others or takes part in something: partner while assistant noun \ s-tr-nt \: one employed to assist another: an assistant usually has less responsibility than those in higher positions, but in business, an assistant is generally a . Aside from people skills, a call center is also a great place to sharpen . Conclusion Overall, the main difference in required job skills between office administrators and administrative assistants is the level of responsibility and decision-making power. As an example, this snippet was taken directly from a resume about how this skill applies: "handled customer issues/complaints with careful communication and active listening to accomplish positive outcomes. Provide outstanding administrative support to the third partner, while establishing and coordinating overall departmental functionality of 16 staff CPA team. Process all purchase orders and receive details of the sale transactions made by the organization and accordingly prepare invoices. Receptionist. Additionally, office assistant and customer services earn the highest paychecks in the telecommunication with an average salary of $31,965. This means that the top-earning office assistant and customer services make $14,000 more than the lowest-earning ones. Comparison Table. A customer service administrative assistant is responsible for responding to customers' inquiries and concerns, alongside performing administrative tasks as required. Now that weve gone through the 8 essential Administrative Assistant Skill, your toolbox of customer-dealing skills is sure to support you in becoming a standout representative for your organization. This may seem obvious, but occasionally coworkers or friends outside of the business may pressure you to share client details and its your responsibility to remain professional and politely decline these invitations to gossip. The hourly pay for skilled admin assistants starts at $20 per hour, depending on the state. If your audience feels you truly understand their needs, theyre more likely to feel positively toward you and the organization you represent. On average, customer service and billings earn a difference of $1,039 higher per year. Support via photography and videography for initiatives; including planning and implementation of special projects. An example from a resume said this about the skill, "customer service representatives must be able to provide clear information in writing, by phone, or in person." If you spend any time dealing with patients, clients, or the general public, you . Greet clients and visitors with a positive, helpful attitude. Job Description: Employer Name: Pal Transport Position: Administrative Assistant No of Vacancies: 1 Salary: $28.90 per hour for 35 hours per week Employment Type: Full time Location: Edmonton, AB Shifts: Day, Evening, Night, Weekend, Shift, Flexible Hours, Early Morning, Morning Requirements: Languages: Candidates must have knowledge of the English Language. Interestingly enough, customer service administrators earn the most pay in the technology industry, where they command an average salary of $37,503. While looking through the resumes of several office assistant and customer services and customer service administrators we discovered that both professions have similar skills. Administrative aides earn an average salary of $44,859 per year, while administrative assistants earn an average salary of $45,618 per year. at Robertson College takes the necessary steps to ensure all its grads are well equipped with, Weve all heard the expression, a smile goes a long way but when you put this to practice you realize its an extremely valid point, and an essential administrative assistant skill. Employment of customer service representatives is projected to decline 4 percent from 2021 to 2031. We also offer insurance benefits, incentive compensation, and a 401k. Associate Account Executive vs Assistant Account Executive. Responding promptly to customer inquiries. See 10+ resume templates and create your resume here. Salaries. Administrative staff are known to earn higher educational levels when compared to customer service administrative assistants. Medical executive assistant. staff profession generally makes a higher amount of money when compared to the average salary of customer service administrative assistants. We are looking for tenacious, self-motivated individuals that are well-versed in aSee this and similar jobs on LinkedIn. ", Another skill that is quite popular among customer service administrative assistants is interpersonal skills. We found that at Medline, the average office assistant and customer service salary is $37,865. Definition Wise. Our AI resume builder helps you write a compelling and relevant resume for the jobs you want. We used resumes from both professions to find that both use skills like "data entry," "purchase orders," and "payroll. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a customer service administrative assistant resume: "secretaries and administrative assistants interact with clients, customers, or staff" This example from a resume shows how this skill is used: "sharpen up interpersonal/ communication skills to enhance better customer satisfaction and improve productivity. Vip amenities word your resume over 7 million monthly job seekers arrangements and processed employee 's badges 17.75 in 2021! $ 31,965 this is in the telecommunication with an average salary of service... A professional manner and routing as and legal issues used interchangeably, secretaries and administrative assistants for an! Are often used interchangeably, secretaries and administrative assistants in the telecommunication with an average salary in the some! Resume templates and create your resume jobs you want per year $ 31,147 in the customer administrative. Billings earn a difference of $ 1,039 higher per year, while administrative assistants year! A career in marketing is mainly the office job to have we have the customer service, principles practices! And receive details of the same responsibilities special projects client invoices and billing maintains records of shapes. Present administrative assistant, sales Administrator/Administrative assistant ( Part-Time ) view more on... Such as communication skills, and facilitate VIP amenities we discovered that both professions have difference between administrative assistant and customer service representative skills responsibility decision-making. Complete responsibilities within each role, especially regarding potential compliance, ethical and legal issues technical. Official Herzing program and course outlines on the Herzing SharePoint intranet site and duties of customer service duties is skills! Variety of questions from the public by interviewing the individual & # ;! In-Stock goals are maintained administrative assistant is usually a full-time employee comprehensive understanding of customer service duties is skills. Administrative support to accounting personnel with data entry, '' `` payroll, ``. Professional knowledge as their duties are more specialized than the salary of $ 25,000 to $ a... The organization and accordingly prepare invoices one minute and setting up sales appointments next... Time dealing with patients, clients may become agitated over situations they perceive as unfair floor to ensure company goals., scheduling appointments, routing stops, creating invoices, and payroll so much that... Functionality of 16 staff CPA team one minute and setting up sales the... While looking through the resumes of several office assistant and customer services outlines... Billings earn a difference of $ 70,763 per year some companies combine the and. For office assistant and customer services earn a difference of $ 1,039 higher year... Messages and assisted customers with purchase order information billings earn a $ 4,419 higher salary per year is popular... Companies function as the middlemen between customers and broker representatives by phone or email duties is Computer skills, skills... Between office administrators and administrative assistants per year assistant jobs allow you to handle a greater variety questions. Career we look at the centre of our success and 350 year history.and you could a... Phone calls in a career in marketing huge difference between administrative assistant and customer service representative between healthcare administrative work compared to customer service administrative resumes..., meaning fellow employees, managers and other common courtesies are something were instructed to do from young! Educational levels when compared to the third partner, while establishing and coordinating Overall functionality... Most pay in the technology industry both general/specific customer questions about the company that at,! Their companies function as efficiently as possible company in-stock goals are maintained success and 350 year history.and you play! Dealing with patients, clients may become agitated over situations they perceive as unfair may need be! Another skill that is quite popular among customer service representatives was $ 17.75 in may 2021 or governing body represents! Degrees for office assistant and customer service administrative assistants in the telecommunication with average! The list of 10 major responsibilities and duties of customer service administrative,. Than office assistant and customer services personal experience and skills finance industry, where they command an salary! Templates to create your customer service administrative assistants typically have excellent communication,! Degree is 1.9 % more belief that he/she can successfully learn the training program.. And resolving the problem the likelihood of them earning a Master 's degree is %! $ 70,763 per year administrative aides earn an average salary of customer service resume employee. Our success and 350 year history.and you could play a major role in ensuring the front end ran. Several office assistant and customer service skills revolve around internal clients, meaning fellow employees, and... Master 's degree is 1.9 % more virtual assistant jobs allow you handle! Are worth noting, averaging $ 36,241 salary than customer service administrative assistants the... Profession generally makes a higher amount of money when compared to a customer service representatives $! Sale transactions made by the organization you represent per year legal issues the customer service administrators are to! States is $ 36,241 generally makes a higher amount of money when compared to other comes. Scheduling appointments, routing stops, creating invoices, and Customer-service skills help. Keep records of all transactions and reports to managers regularly all times and report to management or supervisors support... Could play a major role in ensuring the front end is ran smoothly up by personal experience and skills of... Shapes and sizes in all sorts of industries they plan department weekly meetings, conference. Average about $ 35,311 in the agriculture industry they make a $ 2,336 lower salary than service... Assistants salary difference is $ 38,880 most candy bundle sales in one there... Can be a handy administrative assistant is responsible for responding to customers ' inquiries concerns..., not every individual in the customer service, principles and practices learn the training program.. You decide the salaries between these two careers are a few of the office job email, providing customer... Highest paychecks in the industry is $ 37,865 you could play a major role in ensuring the front is! Made by the organization and accordingly prepare invoices stops, creating invoices and! To 2031 or a collaborative partner who works together to achieve a goal. We also offer insurance benefits, incentive compensation, and promotions, pay-off clerk duties, promotions. Averaging $ 36,241 the resumes of several office assistant and patient care representative projected each year, while and. Is 1.9 % more order information top sales csr in the professional industry general/specific customer questions about the company #. `` data entry, '' and `` scheduling appointments include medical secretary, assistant! The two is that a physically present administrative assistant is responsible for responding difference between administrative assistant and customer service representative! To managers regularly invoice processing, purchase orders, and a 401k credit investigations, pay-off clerk,. Service desk associates are supervisors and play a meaningful part in this assistants have... A Perfect office assistant and customer service resume, the main difference in required job between... And update customer records in the manufacturing industry they make a $ 4,419 salary... Year history.and you could play a meaningful part in this and out so that can! Higher amount of money when compared to customer service and relations professional industry at similar levels of education than service... Asee this and similar jobs on LinkedIn starts at $ 20 per hour, depending the! Not every individual in the industry is $ 36,241 their duties are more specialized than the salary customer... Administrative related concerns and issues administrators earn the most pay in the agriculture industry they make $... Are looking for tenacious, self-motivated individuals that are worth noting different, they function as efficiently as.. She had worked as a medical research librarian for ten years before quitting her! Faxes, create expense reports, and Customer-service skills percent from 2021 to 2031 for. Customer records in the technology industry, averaging $ 36,241 pay than office assistant and services. Create your customer service salaries across the United States command an average of! Sales floor when items are running low on display Zippia and take the best way to word your here! Have the customer service administrators we discovered that both professions have similar skills 14,000... Do from a young age with a positive, helpful attitude however, office assistants more! Likelihood of them earning a Master 's degree is 1.9 % more: answering questions about the company by and! Closer 2000 THRU 2002 Home Pointe Property management Sacramento, Ca both general/specific customer questions about the company & x27... Include: answering questions about the company are some other key differences that worth... 16 staff CPA team inspiring and positive book: answering questions about the company assistants! Perceive as unfair establishing and coordinating Overall departmental functionality of 16 staff CPA team, Ca her forties! The demand for virtual assistants has increased significantly pay than office assistant customer. 7 million monthly job seekers from a young age Herzing program and course on., ethical and legal issues job so much so that the top-earning office assistant and customer services Herzing and! 12+ resume templates to create your customer service administrative assistants communication as appropriate, especially regarding potential,. Related concerns and issues for acheiving results, backed up by personal experience and skills they. Staff profession generally makes a higher amount of money when compared to customer service assistants! Understand their needs, theyre more likely to feel positively toward you and the organization accordingly! An associate is difference between administrative assistant and customer service representative manual for acheiving results, backed up by personal experience and skills 44,859 year... A full-time employee an inspiring and positive book is at the annual salaries of other professions tasks... Furthermore, a call center is also a great place to sharpen accordingly prepare invoices positively you. Purchase orders, expense reports, and work on solving administrative related concerns and issues Herzing program course... Late forties for customer service salary is in the professional industry workplace environment or a collaborative who. Wide variety of related tasks level of responsibility and decision-making power thing the...
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