29. This research brief from the Partnership for Public Service and Microsoft examines how principles of responsible artificial intelligence can apply to government service delivery and offers recommendations and considerations that non-technical government leaders should take into account as they decide whether and how to incorporate AI tools into their services. Indeed, a 2017 literature review that examined public leadership research demonstrated that only a handful of studies since the mid-2000s have focused on intersectional data. After finishing grad school, Biolamwini decided to continue her research on A.I.'s racial bias and quickly realized that much of this was a result of the non-diverse datasets and imagery used by . By inspiring a new generation to servethat's youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. Our finding is significant, as it is one of few studies providing qualitative and quantitative data to understand how the experience of our federal leaders varies based on their race/ethnicity and gender. Before sharing sensitive information, make sure youre on a federal government site. The impact of race and interpersonal dominance on perceptions of female leaders." Galton, Francis. Sep 20, 2022. 10. There are many potential structural or individual reasons for why these differences exist, and we hope to continue to explore this further in future research. BCG is a global management consulting . And while technical experts play an integral role in deciding whether and how to employ artificial intelligence, many more of the government leaders who contribute to this processprogram managers, acquisition professionals, lawyers and frontline service providerslack technical backgrounds. 1w. As stated in our previous brief, the alignment between how employees perceive their own performance and how others perceive it is a strong indicator of career success and advancement. Select in-person sessions are followed by an optional one-hour networking lunch. We help government address critical talent gaps by advocating for policies that improve the hiring process, developing internship, fellowship and talent exchange programs that inspire people to public service, and helping agencies design and implement new recruitment and retention strategies. Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; Home; Frequently Asked Questions; Media Highlights; Resources; Contact Us ThePartnership for Public Serviceis a nonprofit, nonpartisan organization, whose mission is to build a better government and a stronger democracy. The government workforce is more educated and more white-collar than the private-sector workforce. Suite 600 We all have biases, and they can be complex and challenging to identify and manage. Retrieved from bit.ly/3FIe9NZ. NTEE code info. Washington, DC 20005 Retrieved from: www3.weforum.org/docs/WEF_GGGR_2021.pdf. But how should non-technical leaders apply these principles in their decision-making around AI? Participants will choose to participate in the full program either virtually or in-person. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. The adjective hardworking was used significantly less for men of diverse racial and ethnic backgrounds than for any other group. Set a vision for AI and its potential in government, Relate mission outcomes to state-of-the-art AI technology, Begin building an AI community of practice as executive leaders in government, Link strategy to mission impact with tools and application, Communicate the importance of culture and the implications for the workforce, Effectively lead change and manage risk in building an AI-ready culture, Develop guiding processes for AI structure, Create accountability for the effective use of AI, Understand the negative effects of AI and its default to bias and injustice, Design AI around values that promote diversity, equity and inclusion, Establish principles for the responsible use of AI, See AIs potential in positively impacting the public good, Create accountability and action plan for leading AI in government. The Public Service Leadership Model identifies four competencies that federal leaders need to exhibit to best serve our countrybecoming self-aware, engaging others, leading change and achieving results. Personal life. Learn more, Go Government is designed to be your guide as you consider, apply, and secure federal employment. Think about AI in context. Applicants should be senior executives or GS-15s who are committed to attending all six virtual or in-person session dates in Washington, D.C. Public sector organizations should explore ways to develop technical and non-technical staff capacity to understand the risks, benefits and implications of using AI for service delivery. Vice President, Leadership Development, Christina Schiavone We think you are in (Click to change) We could . Consider that, in 2013, 56.7% of federal workers were between the ages of 45 . dismantling bias, inclusion, sharing power, responsible & transparent use of power . In the event of a conflict, please notify a Partnership staff member as soon as possible, even before the first session is held. Suite 600 "End imposter syndrome in your workplace." By recognizing this bias and working to combat it through empathy, perspective-taking, and respectful dialogue, we can promote a more nuanced and compassionate understanding of human behavior. Washington, DC 20005 Partnership for Public Service and Accenture Federal Services, Government for the People: Designing for Equitable and Trusted Customer Experiences, Nov. 16, 2021. Inclusive Research & Design. Program Specific Contact Details. Partnership for Public Service. Chief Data Scientist and Director of Innovation Lab, Partnership for Public Service 12. The program also includes a one-hour virtual orientation session. Harvard Business Review, July 14 (2021). The data used in, and outputs of, artificial intelligence models related to public service delivery should be representative of the eligible constituents of a particular public service. The federal government-wide Best Places to Work employee engagement and satisfaction score for 2021 is 64.5 out of 100, a 4.5-point decrease from 2020. Along this journey, you will be directed to . 600 14th Street NW Emily Kalnicky oversees and advances efforts at the Partnership to understand and improve overall program effectiveness and mission achievement through monitoring and evaluation data. The Importance of Public-Private Security Partnerships to Public Safety. All in-person sessions will take place at the Partnership for Public Service offices in Washington, D.C. and applicants who live in the D.C. metro area are highly encouraged to join the in-person program. McDonald, R., D. Conant, and A. Marshall. There was no statistically significant pattern of people rating individuals differently based on the intersection of their gender and race or ethnicity. Examine our reports, toolkits and other materials that focus on improving federal employee engagement. 738 were here. Schmader, Toni. Impact bonds, outcomes funds, and other partnerships for public purpose (new PPPs) have the potential to support COVID-19 recovery while strengthening social service delivery. What should I do if I must miss parts of a session or an entire session? 16. The strategy for revitalizing public service is pursued through three strategic goals: securing the right talent, fueling innovation and efficiency, and building public support for the nation's civil service. Can I reapply if I am not accepted into the program? The Government Accountability Offices 2021 AI Accountability Framework describes how key practices in the areas of governance, data, performance and monitoring can assist public sector organizations in ensuring responsible AI use. The top three most used adjectives to describe leaders in our sample were intelligent, trustworthy and hardworking. The racial and ethnic breakdown of these employees is in the figure below: !function(){"use strict";window.addEventListener("message",(function(e){if(void 0!==e.data["datawrapper-height"]){var t=document.querySelectorAll("iframe");for(var a in e.data["datawrapper-height"])for(var r=0;r