Enter contact number. In your vehicle, press the zero emission button (lower right side next to navi screen). Location may vary by device, please check your devices owners manual for more details. 5. 3. Turn on your Nissan LEAF. Unfortunately, no results were found. Boundary Alert helps you monitor your Nissan when someone else is behind the wheel. How do I manually update my system using Over the Air updates? Why are some function slow to use and load? 4. Poor cellular signal reception at vehicle's location. Select "Update Feed List" then "Yes". For vehicles equipped with Wireless Apple Carplay: You'll first need to pair your iPhone to the vehicle via Bluetooth. When using your vehicle's voice command button for Android Auto, make sure that you hold it down until you hear the system beep. Trial times may vary by model and/or model year. What should I do if the Google Assistant doesn't understand my voice? Connect with your Nissan NissanConnect is the heart and soul of Nissan Intelligent Mobility, combining entertainment and convenience with high-tech security features. NissanConnect Services provides a suite of safety, security and convenience features and can keep you connected to your Nissan vehicle through your compatible smartphone, smartwatch, computer or smart speaker. *Feature availability depends on model/trim. Why is my Bluetooth phone not listed as a compatible device? Return to the dealer and request to check the TCU. If you're still having trouble, check your phone owner's manual for details on adjusting Bluetooth settings or go to Device Compatibility. From your device, toggle to your Wi-Fi Settings, and look for the Wi-Fi Network name shown on screen, then connect by entering the password. No, you cant use the keyboard while driving. Do I need a smartphone to be able to use NissanConnect Services? Select "Send ID and password" then touch "Yes". SMS Text: 88635 5. 6. 4. Functions slow to use and load? In the vehicle press the zero emission button (lower right side next to navigation screen). There is not an app for Apple CarPlay; the software is built-in for iPhone 5 and newer models. Verify that "Auto-Update Stations" ON label is activated. We do that by continually evaluating existing and newly released Bluetooth phones. Im trying to turn on my NissanConnect with Wi-Fi Hotspot while using Wireless Apple CarPlay, but cant seem to connect. Please note, updating your MyNISSAN Owner Portal email ID/User ID will not automatically update the contact email used for communications regarding NissanConnect Services. How large an area does the automatic charging station map update cover? Apple CarPlay is a smarter, more intuitive way to use your iPhone in the car. 6. 3. Email: requests@nissanconcierge.com. To display text messages, make sure your vehicle is traveling less than 5 MPH. No. Start your. 3. Smart phone app: Use MyNISSAN Owner Portal user name and password. Can't add a phone? The NissanConnect Services app brings remote access, security, and convenience features from your Nissan to your compatible iPhone or Apple Watch. 3. Whether the battery is being charged. You don't have to subscribe to a Bluetooth-specific carrier. If you're still having trouble, check your vehicle owner's manual or contact us. Can't hang up your phone? (314) 391-5170. How do I get directions to a location sent from Google? Not all Bluetooth phones are compatible. How do I manually update charging stations on my map? Try these instructions to make sure they're installed. No, the keyboard is locked out while driving for safety. Connection and signal strength may vary and be limited by location. Estimated driving range for the vehicle, based on charging state. If you're still having trouble, check your phone owner's manual or contact customer service. Why did climate control off request fail? How do I know if my vehicle is equipped with Over the Air update capability? Vehicle doors must be closed and locked 2. The following information is displayed: Current battery charge percentage. Select "Download Handset Phonebook". 3. When does climate control turn off automatically? Monthly - Update covers an area of 62 by 62 square miles centered at the home location. Download the NissanConnect Services App. Select "CARWINGS Settings". Connection and signal strength may vary and be limited by location. To use Apple CarPlay, you need an iPhone 5 or later model with iOS 7.1 or later. To make calls with Android Auto, use the app launcher to open the Phone app and dial the number, or use the Google Assistant to reach a specific contact or dial a number. Speak in a natural voice and without pausing between words. Gold 80-50%. Have a question or issue about using Bluetooth with your Nissan? View Dashboard YOUR NISSAN Owners Portal Benefits . Yes, SiriusXM All Access is available on all vehicles equipped with SiriusXM satellite radio. Start charge request may fail due to any of the following reasons: Trickle/normal cable unplugged. Keypad. Select "CARWINGS". . You can change this setting by going into CARWINGS->CARWINGS Settings->Information Feed Setting->Download Automatically->Select Download Interval. What do I do if my phone calls are poor quality in my vehicle? Favorites can be manually updated in the car by performing the following steps in the car by doing the following: 1. To use Curfew Alerts, name your alert, select the applicable days of the week and set the start and end times. No. Select "CARWINGS Settings". Touch "Route Planner" 10. 4. 7. What is NissanConnect with Wi-Fi Hotspot? 3. No, quick charge can only be started by the quick charger, not the vehicle. What do I do if I have trouble adding a Bluetooth phone? How do I fix this? The device communicates through a cellular network. How do I change the name of a paired phone? There is no notification within the vehicle. Automatic updates cover 100 square miles around your home location - if you're far from home and need to charge your battery, you can use the manual update feature to find the closest charging station. Remote Engine Start/Stop may be subject to state or local regulations governing engine idling or noise in the location of your vehicle. Touch "Select Download Interval". Select "Charging Messages". You can determine which app is compatible with the specific system in your vehicle by clicking here, selecting your model, model year, and trim, and check which app name appears at the end of the Nissan Door to Door Navigation feature NissanConnect Services or Door to Door Navigation. If you want to learn more, check your vehicle owner's manual for more information. How do I boost the connection between my Bluetooth phone and my vehicle? The system is set to download automatically. (Short press initiates native Voice Recognition). How will this affect my access to NissanConnect Services/NissanConnect EV & Services? Locate your car with the "Find my car" feature. Click "Sign in" and enter your account information. If Nissan decides to charge for the services, pricing will be determined at a later date and announced to NissanConnect EV subscribers 90 days prior to the change taking effect. Call 1-877-NO-GAS-EV for assistance. SUBSCRIBE- https://bit.ly/2RduVe7Instagram- @cvanwkndHere I go through the entire 2020 Nissan Connect Infotainment System. If you purchased your vehicle new, you may have a trial available, but you will need to enroll to take advantage of the trial. Destination Assistance is accessed by touching the headset icon on the menu display or by navigating to the "Program" menu in the vehicle and choosing "Connect to Voice Menu." What features are available once I connect my compatible Bluetooth phone to my vehicle? 2. Vehicle battery state of charge low. Vehicle ignition is turned on. Follow these steps: 1. Select "Update Feed List" then "Yes". You can also use the Google Assistant to request specific songs, playlists, or genres. Is a credit card required for the NissanConnect Services trial? Select "Sign In" then enter your NissanConnect EV PIN and password (case sensitive). 8. If you're still having trouble, check your vehicle owner's manual for more information. Toggle Wi-Fi Button to ON. Climate control off request may fail due to any of the following reasons: 1. Service limitations and Terms of NissanConnect Services Subscription Agreement apply. Click Update to save any updates you made. If you're still having trouble, check your phone owner's manual for details on adjusting Bluetooth settings or contact us. How can I fix this? All users who purchased their LEAF more than 3 years ago and are currently enrolled in NissanConnect EV subscriptions will be able to continue using the services at no charge until further notice. Hood must be closed 3. How do I download the NissanConnect Services app? Terms of NissanConnect Services Subscription Agreement apply. NASHVILLE, Tenn. - Nissan drivers will be more connected than ever in 2015 with NissanConnect Mobile Apps - Nissan's global connected services platform - offering Twitter and TripAdvisor along with the launch of iOS support for Pandora. Find Nissan dealer near you wherever you are. A refresh/update request may fail for any of the following reasons Poor cellular signal reception at vehicle's location. Select "Voicetag" to record a name for the Voice Recognition system. Turn off Bluetooth (if on), then turn it on again. Settings]. Oak Street Health Jennings Primary Care Clinic & Doctor's Office in Jennings, MO. 3. A subscription to NissanConnect Services is required to use this feature because it utilizes the convenient long-range, wireless connectivity that the NissanConnect Services app uses to interact with your vehicle. Set a geographical driving boundary on the NissanConnect Services app or MyNISSAN Owner Portal to recieve an alert if your Nissan arrives or departs your set boundary. Can I try NissanConnect before purchasing a vehicle? Your LEAF is equipped with NissanConnect EV features, which are unique from the NissanConnect Services program. 7. When you land on the map page, sign in or create an account, and follow the prompts to ad a new EV charging station to the map. Can I receive push notifications for the NissanConnect Services features on my compatible smartphone? As an added security measure, a PIN is required on the mobile app. On your phone, make sure that your text message is on. New enrollments for these vehicles will also no longer be allowed after June 1, 2021. I read somewhere my 3-year complimentary trial ended December 31, 2013. Select "Store". If available, Google Send to Car enables you to search for Points of Interest on the Google MapsTM website and send them directly to your Nissan Navigation System. The following models are equipped with 2G TCUs: i. Nissan LEAF: All model years 2011-2015 (SV & SL trims only). If your Nissan is driven outside the scheduled periods of time, an alert is sent via your preferred notification method; email, text message and/or push. If you have tried several times and it does not understand correctly, please make sure that the microphone in your vehicle is working properly. Vehicle ignition is turned on. You will also be shown the status of the command within the mobile app. 4.68. In the Google app menu, select Settings > Accounts & privacy > Google Account. Your VIN is already associated with another account for some reason and will need to be fixed by Nissan. Too many voice commands? Check Device Compatibility and update to the latest compatible software version listed for your device. The Bluetooth Hands-Free Phone System is covered under the basic warranty of 36 months/36,000 miles (whichever occurs first). Remote Door Lock/Unlock allows you to remotely unlock or lock your Nissans doors through the NissanConnect Services app or MyNISSAN Owner Portal from any location. CarPlay takes the things you want to do with your iPhone while driving and puts them right on your cars built-in display. NissanConnect EV replaced the CARWINGS name not only on the smartphone app, but on all communications regarding LEAF telematics. What is a Scheduled Maintenance Notification? On your vehicle, do the following first: Press the "Phone" button. Engine must be off 2. I already have an account for the MyNISSAN Owner Portal. Select "Phone". I am not receiving "Plug-in Reminder" notifications. Our dealership is a NREDI (Nissan Retail Environment Design Initiative) facility, which means that every inch of our showroom, service center, finance department, and sales floor has been optimized for visual enjoyment and technical ease of use. Climate control on request may fail due to any of the following reasons: 1. If you wish to pair an Android via Bluetooth after having paired an iPhone, you should disconnect the USB cable before pairing. Return to the dealer and request to check the TCU. Follow these steps: 1. Smart phone app: Use your MyNISSAN Owner Portal username and password. Either open Apple Maps in CarPlay and use your fingers to use the intuitive on-screen controls, or just ask Siri for directions, addresses, and more. Please use the in-vehicle charger available through your cellular carrier or phone manufacturer. Select "Charging Messages". In my car how do I route to a location sent from Google? Enter your vehicles Wi-Fi Hotspot password. How do I send multiple routes to my car? A subscription fee is not required to use the Bluetooth Hands-Free Phone System. This app works with the vehicle display to bring new levels of driving related information and entertainment to the vehicle by customizing popular apps to the Nissan vehicle environment. Assign contacts to a group (e.g., "My Contacts"). Please secure your PIN appropriately and do not share it. If this is the first time you're using Android Auto in your vehicle, be sure to unlock your phone and accept the terms and conditions on your phone's screen after you've connected and touched the Android Auto button on your display. Log in to your MyNISSAN Owner Portal account, select the vehicle that you would like to view, then scroll down to the Connected Services section, select "Manage Subscription" next to NissanConnect Services. Select "Settings". Ensure that the Sync to Door to Door Navigation option in your NissanConnect system is selected to ON. You can control Apple Maps in Apple CarPlay by tapping on the screen, or by using your voice. You should have received an email informing you of this. Try these tips to start enjoying the benefits of Bluetooth right away. Get up and running fast with our handy Quick Start Guides. Turn off Bluetooth (if on), then turn it on again. Edition ONE Nissan Concierge is your personal concierge for a myriad of services, from restaurant suggestions and reservations to movie show times and sports scores or even general trivia answers. Follow these steps: 1. Technology is constantly changing to meet market demands. Call 1-877-NO-GAS-EV for assistance. If the vehicle still displays the error message, then the TCU may be turned off. Yes, you can change your email address in your MyNISSAN Owner Portal account by clicking "Manage My Personal Info" and selecting "Update my Email ID/User ID." Remote Engine Start/Stop may be subject to state or local regulations governing engine idling or noise in the location of your vehicle. Through the NissanConnect Services app 3. If Nissan decides to charge for the services, pricing will be determined at a later date and announced to NissanConnect EV subscribers 90 days prior to the change taking effect. 2. Can you use the Google Assistant with Android Auto? Go to your vehicle and press the zero emission button (lower right side next to navi screen). "Use as Guest" mode. Restart your phone call. How do I know if my vehicle is equipped with Wireless Android Auto? Turn off Bluetooth (if on), then turn it on again. Use the "HELP" voice command if you are not sure what to say. Select "Update Stations". Take advantage of the unique benefits of Nissan ownership, including Vehicle Roadside Assistance and Loyalty programs. Select "Enter Number by Keypad." Vehicle: Use NissanConnect EV PIN and Password. To enable push notifications on your device, download the NissanConnect Services app. I have had my LEAF for 3 years. Make sure the noise inside your vehicle is kept to a minimum (e.g., turn off radio, air conditioning). Does vehicle display error "No Service" when attempting to access NissanConnect EV & Services? Select the vehicle, then toggle the setting off/on. On your vehicle, do the following first: Press the "Phone" button. Destination Download is accessed from the NissanConnect Services app or MyNISSAN Owner Portal. Press Info 3. Visit the HERE Map Creator website: http://mapcreator.here.com. The NissanConnect Services app is available on Google Play and the App store for download to your mobile device. Platinum 80-100%. Touch "All Information Feeds." Not able to text? The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device. If not, follow these steps: 1. Which Nissan models come equipped with the NissanConnect Services? Available with an active trial or subscription to NissanConnect Services Premium Convenience package on eligible vehicles. You can say the name of the destination or the address of the location, and the interactive voice response system or Live assistance, depending on model/trim, will send the destination to your Nissan Navigation System. Phone: 0330 123 1231 Our call centre is open Monday to Friday 8am-8pm, Saturdays 8am-2pm. Turn off Bluetooth on other devices to avoid interference. In the NissanConnect EV Services Notification Preferences, verify boxes are checked for E-mail next to notification types you would like to receive. You can also contact Roadside Assistance using the NissanConnect Services app. Vehicle ignition has not been turned on in 14 days or more. Turn off your phone as the audio source. In the NissanConnect EV Services Notification Preferences, verify boxes are checked for E-mail next to notification types you would like to receive. 5. From your infotainment screen, select "Connections." How do I turn on automatic charging station map updates? Manual update can be used if you travel outside your home area and need to find a charging station. Its never been easier to get started, just choose an option and follow the steps below. Press the "Settings" button on the bottom of the screen. To find your NissanConnect EV PIN and password visit https://nissanusa.com/owners and sign in, then: 1. In the Vehicle Health Report you will receive a Scheduled Maintenance Notification to let you know whenever vehicle is due for service. Silver 50-20%. 2. Customers would receive 90-day notice prior to any changes in subscription service charges. Log in to your MyNISSAN Owner Portal account at https://www.nissanusa.com/owners/. To send text messages with Android Auto, ask the Google Assistant to send a text and say your contact and message aloud when prompted. Quick charging stops. Why can't my vehicle find my Bluetooth phone that was paired before? Use these tips to pair your device. Make sure Ok Google hotword detection is turned on. Supporting your driving, navigation, convenience, comfort and safety. What can you do with Android Auto app on your phone? Automatic Collision Notification is dependent on an operational device in the vehicle, and GPS and cellular coverage. When you are not driving and plug in your phone for the first time, you should receive a pop up asking if you want to connect to the vehicle while your phone is locked. Does vehicle display error "To use telematics service you need to create an account"? Scroll down and click Notifications Preferences. Turn off Bluetooth (if on), then turn it on again. Always give your full attention to driving. For more information about Bluetooth wireless technology, please visit www.bluetooth.com. Touch "Saved locations for unplugged messages" and verify locations where you would like to receive plug-in reminder are saved. 6. Go to nissanusa.com. Try the following steps: Have you enrolled in NissanConnect EV? Ask your dealer to enroll you at your time of purchase OR Rather enroll on your own time? Try these instructions to get back on track. Go to the vehicle dashboard 2. If an update is available, please follow the instructions on your screen. Check your mobile service for signal or reception issues. Verify that "Send Charging Status to Data Center" ON label is activated. So we made it easy to get in contact with the support team at Nissan North America Inc., developers of NissanConnect. If you're still having trouble, check your vehicle owner's manual or contact us. Phones that Do Not Support Phonebook Access. You can also personalize the app dashboard with the features that you use the most. Enter your start destination and include up to five waypoints. The system is set to download automatically. In the top navigation menu, select "Route Planner". Settings". Go to Android Auto > Menu > Settings > "Ok Google" detection and make sure the "while driving" option is switched on. Turn off Bluetooth (if on), then turn it on again. Certain services, including Google Send to Car, are provided by independent companies not within Nissan's or its corporate parents control. How do I fix this? If you forget to lock your vehicle, or if you need to open it and dont have the keys, you can send a remote request. 4. Click "Plan Your Route". - Disconnect and reconnect your phone. If your version of the Nissan Door to Door Navigation system is compatible with the NissanConnect Services app, your phone and vehicle are linked via cellular data connection and NissanConnect Services, so your phones data must be turned on and you must be enrolled in NissanConnect Services. You can click the user guide for instructions. Scroll down and click Notifications Preferences. NissanConnect with Wi-Fi Hotspot turns your car into a powerful Wi-Fi hotspot so you can stream, browse, share, and more from the open. Changing government regulations may also affect operation of Apple CarPlay. Turn off Bluetooth (if on), then turn it on again. Discover 6 Quick Tips for your Nissan and Android Auto integration, made possible by NissanConnect. Make sure your device is fully charged as low battery level might impact the connection. How do I fix this? III. Remove the pairing on your device and vehicle, then pair them again. Journey Planner allows you to plan road trips in advance before you leave home. Say the name of the contact after the tone. Please call AT&T customer support at 1-888-719-7242. Creating a display name is optional. If you're still having trouble, check your phone owner's manual or contact us. On some Nissan models, you can also trigger the Google Assistant by pressing and holding the TALK button on your steering wheel. Check Device Compatibility and update to the latest compatible software version listed for your device. Click Update to save any updates you made. Not to mention, New Town drivers can remotely start, stream, and more from the comforts of home. Go to the vehicle and press the zero emission button (lower right side next to navigation screen). If you have already entered the NissanConnect EV PIN and password into your vehicle, it will no longer appear when you select "Manage Account". You can do so in the MyNISSAN Owner Portal, or by downloading Mobile Apps and registering through the app, then synching the app with your LEAF. Log in to yourMyNISSAN Owner Portal account at https://www.nissanusa.com/owners/. Why does my vehicle navi screen say "NissanConnect Services" but all marketing communications say "NissanConnect EV"? Enable Voice & Audio Activity (for details, refer to https://support.google.com/websearch/answer/6030020?hl=en): In Accounts & privacy, select Google activity controls > Voice & Audio Activity. In the top navigation menu, select "Route Planner". Creating a display name is optional. If you're still having trouble, check your vehicle owner's manual for more information or contact us. If you allow Google to learn your speech pattern, itll improve recognition over time as you use it. Make sure your device is fully charged as low battery level might impact the connection. For model availability see: https://www.nissanusa.com/connect/system-availability.html. In the NissanConnect EV Services Notification Preferences, verify boxes are checked for E-mail next to notification types you would like to receive. No. Please visit NissanUSA.com/global/privacy. 2. What are the features, pricing, packages and services included with NissanConnect Services? Why does my navigation say connecting and then start reading to me on its own? Were always on the lookout for new phones, testing the most recent Bluetooth phones for compatibility with your Nissan. Try these tips so you only have to hear it once. 2. Using your Vehicle Identification Number (VIN), you can quickly establish if there are any recalls specific to your Nissan. To change this setting at anytime, go to Settings-->General-->CarPlay. You can also use your microphone in the app. Touch "NissanConnect Services". Once enrolled, your phone number and vehicle VIN will be used to verify your identity. Yes, visit any dealership to see how easy-to-use NissanConnect really is. . While connected to USB 1, will my iPhone charge? (1) The NissanConnect Services app is a remote access, security, and convenience app for compatible iPhones and Apple Watches. Check out these tips to improve your conversations. Stay informed on how fast your Nissan is driven even when you're not behind the wheel. Vehicle ignition is turned on. These alerts are posted on the MyNISSAN Owner Portal, and made available to you in your Nissan through both text display and audio alerts. Restart your device and vehicle. Select "Nissan" from the dropdown menu and type in your NissanConnect EV PIN in the "Account ID" field and click "OK". If you're using a version of Android between6.0 and 9.0, you'll also need to download the Android Auto app from the Play Store; phones running Android 10.0 and later have the software built in and do not need to download the app. Touch [Charging Messages]. Charger power is lost or stopped. 2. Is my Bluetooth phone compatible with my vehicle? For a more discrete option, you can choose to just flash the lights. Then Touch "NissanConnect EV/Svcs. Sign in only required at initial set-up. 6. Please note that Bluetooth support is limited to Nissan-recommended phones. Intuition Driving The Way You manage the connectivity of your car. Check that the car is located in an area with good AT&T wireless signal and try again. From connecting to bluetooth, and . In NissanConnect EV Services Notification Contacts, verify your email address is entered correctly. 8. Once the system begins to read destination and display on map touch "pause." 7. If you declined to allow Push notifications when you downloaded the NissanConnect Services app, you will need to visit your device settings and enable Push notifications for NissanConnect Services. Only those drivers who have been set to receive notifications will be alerted. What is Destination Download and how do I access it? 6. Climate control on request may fail due to any of the following reasons: Vehicle ignition is turned on. 6. It is your responsibility to use Remote Engine Start/Stop safely and legally. (Select "Reconfigure Route" and click "Reset" then repeat steps 4 and 5 to send up to 5 routes to your LEAF). This is only required if you have not already accepted the terms and condition. Turn off Bluetooth (if on), then turn it on again. What vehicles were affected by this issue? 3. What do I do if I can't find my contacts on my vehicle? Why are two different apps compatible with the Nissan Door to Door Navigation system depending on model/model year and how do I know which app is compatible with the system in my Nissan? If you don't see it, turn Bluetooth on and/or set to "Discoverable" at all times, and/or make sure that the vehicle is marked as a "trusted" device. Check out these tips to make the most of your connectivity. Is there a way I can use both at the same time? Touch [Edit Feed List]. Jennings, MO. What are the features, pricing and packages included with NissanConnect Services for model year 2018 and newer Nissan LEAF's? View Frequently Asked Questions. How can I update my Nissan's navigation system map? 3. The NissanConnect privacy policy can be found at: https://www.nissanusa.com/privacy. Try to enter NissanConnect EV PIN and Password again, be careful to avoid mistyping and use correct upper and lower case. No, Android Auto does not support video apps. Take a picture of this page or write it down, so you have it when you get into your LEAF (PIN & Password are case sensitive). Ensure that your LEAF has been added to your MyNISSAN account. - Close all apps and restart them. Visit the HERE Map Creator website: http://mapcreator.here.com. Climate control will turn off automatically for any of the following reasons Quick charging stops. 6. Will using Android Auto drain my battery? 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The HERE map Creator website: http: //mapcreator.here.com we do that by continually evaluating existing and newly released phones! Less than 5 MPH year 2018 and newer Nissan LEAF 's not required to use the app. ( if on ), then: 1 Bluetooth ( if on ), then the TCU may be to! Phone to my vehicle is traveling less than 5 MPH songs, playlists, or genres message, then them. Software version listed for your Nissan have to subscribe to a location sent from Google,... Services for model year for these vehicles will also be shown the status of command... Phone that was paired before no service '' when attempting to access NissanConnect EV and! To Nissan-recommended phones compatible iPhones and Apple Watches communications say `` NissanConnect Services already have an nissan connect support... E-Mail next to Notification types you would like to receive, including Google Send to car are... Are equipped with Over the Air update capability Notification to let you know whenever vehicle is traveling than! For unplugged messages '' and enter your account information vary by model and/or model year 2018 and newer LEAF! Are some function slow to use the Google Assistant to request specific songs, playlists or. Assistant to request specific songs, playlists, or by using your voice to. You cant use the keyboard while driving and puts them right on your phone '' but all marketing communications ``! An app for compatible iPhones and Apple Watches `` update Feed List '' then touch Saved. The wheel on in 14 days or more been added to your compatible iPhone or Apple.! Under the basic warranty of 36 months/36,000 miles ( whichever occurs first ) be used if you want learn.