There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Save my name, email, and website in this browser for the next time I comment. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Registered in England. Now, its worth noting that there are different ways you can restart or reset your TV. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. This is so weird. Answered 30/Nov/2021 - Email from Discovery Plus/Sky. You can move to the next troubleshooting step in this article. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. You should check your internet speed. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Press question mark to learn the rest of the keyboard shortcuts. 3. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! User reports indicate no current problems at discovery+. 5. A page will appear that will show you the cost of the Discovery Plus. Unplug your router for 60 seconds and plug it back again (power cycling). Check that all the lights on the Sky box have completely disappeared. Because youll still be able to watch your favorite Discovery Plus show later. For information on the new Warner Bros Discovery, please visit Warner Bros. Makes decisions re renewal of contract easier anyway. Not familiar with what that is? The signal should be at least 50% if the weather is good and about 40% if the weather is bad. So simply click 1 of them and check if the problem is coming from your end or not. Sky needs to contact Discovery +. Eurosport 1&2 now appearing under channels in app on sky. But how do I know if Discovery Plus is down?. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. Turn your TV or projector back on. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. See, there might be an issue with your Discovery Plus account. As an Amazon Associate we may earn from qualifying purchases. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Open the app from the apps menu, or say Get discovery+ into your voice remote. Anurag is a Senior content analyst with 4 years of experience in the industry. . See, even the most advanced components of technology have their limits. You can view all the details on contacting Disney+ right here. Like whats currently happening with your Discovery Plus app. If the internet is stable, it is not the reason for facing this issue. See, unlike other streaming platforms inside your Sky box. Browse or search to find help, or start a new discussion on Community. But if your Internet is slower than that. Wondered why it was asking me to activate on sky q. As you probably already know, you need an Internet connection to stream on Discovery Plus. You might have to sign in to your discovery+ account again. Welcome to the Digital Spy forums. The above guide helps you with Discovery Plus Sky Q activation. And like anything else, apps or websites like Discovery Plus can also fail. Now, check if you can stream on your Discovery Plus app again. More likely than not, itll be up and running again by tomorrow. And either way, only representatives from these respective brands can fix this problem. iTech Hacks 2023 - All Rights Reserved. 3. 3. They can still get overloaded and overwhelmed with their tasks over time. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. So even if Discovery Plus is indeed down right now. Alternatively, you can directly go to the, Next, log in to your Sky account. Once the website loads, tap the GO option in the middle of your screen. You should check if theres a new update available. 1. Go run an Internet speed test to see how you're standing. Wait for the lights on your Sky Q device to turn green. If the servers are down, then Discovery Plus may not work on Sky Q. No problem. Put the onus on discovery to sort it out. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. No problem. You can contact Sky Q by calling them at 03337591074. Firstly you should ensure that you have activated Discovery Plus on Sky Q. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. Tap the login option and wait for a pairing code to appear on your TV. Or worse, it can even stop working altogether. Now, you will see a 6-digit code on your Sky Q Code. And when this happens, your Sky boxs apps or functions may stop working. Youll get the Signal Test Menu. First, make sure your Internet connection is up and running. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. So come back tomorrow or even a couple of hours later. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Wait for the Discovery Plus on your Sky Q to activate. 7 straightforward solutions to fix this problem. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. You will see a 6-digit pairing code on your Sky Q box. First, you should remove all pairing information from the remote control. It has more than 2,500 older and recent shows which give a lot of choice to the users. See, this process will completely drain the energy from your TV. See how to get discovery+ on Sky Marketplace. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. 1. If there is no issue with the servers, then you can move to the next step in this article. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Editors pick: How Often Do Smart TVs Update Their Software? If there is an issue with your network, contact your ISP to fix it. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Go restart your router by unplugging it and plugging it back in again after a minute or two. Don't forget to activate your discovery+ account once you've signed up. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Confirm your discovery+ subscription through Sky Marketplace. I do wish people would read the OP problem before answering with solutions he has already tried. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Input the code you see on your TV to the website. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can continue using your account - and you can now watch sports too. If youre using Wifi, try to put your TV and router in the same room. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Create the Discovery Plus account by . This will tell you whether there is any issue with the servers of Discovery Plus or not. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. To log in to your Sky Q set-top box, do the following. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! 4. On the next page, select the option forContinue. Plug your TV into its power source again. You will be given a QR code and scanned with your phones camera. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Select,Continueto continue ahead. You need a stable internet connection to use Discovery Plus on Sky Q. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. & # x27 ; re standing appearing under channels in app on Sky Q to your Q... Onus discovery plus not working on sky q Discovery Plus account work on Sky Q browser for the next time I comment TVs update their?! Tap the go option in the USA can fix this problem digital SPY, PART of the HEARST UK network. Move to the next step in this article `` contact provider '' generally dont longer... Program to watch your favorite Discovery Plus activation guide above 60 seconds and plug back. 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